Zulily Reviews

Return Policy Overview

Zulily allows returns for eligible items within 30 days of the shipping date. Items must be in their original condition, unworn, unwashed, and include all manufacturer tags to qualify for a return.

Return Process

To initiate a return, follow these steps:

1. Log in to your Zulily account.
2. Navigate to the "Order History" section.
3. Select the order containing the item you wish to return and click on "Return Items."
4. Complete the online return form to receive a return authorization and a prepaid shipping label via email.
5. Pack the item securely in its original packaging.
6. Attach the prepaid shipping label and drop it off at a designated carrier location.

Non-Returnable Items

Certain items are non-returnable, including:

• Swimwear
• Food items
• Makeup and cosmetics
• Personal hygiene products
• Furniture
• Certain electronics
• Lingerie and intimate apparel
• Personalized items

Shipping Costs

Customers are responsible for all shipping costs associated with returns, including handling fees.

Refund Policy

Refunds are issued as store credit, which can be used for future purchases on Zulily.

Here are the top 10 alternatives to Zulily:

1. Gilt: Offers designer products at insider pricing. Find goods offered for 90% less than the retail price.
2. Rue La La: Known for 72-hour flash deals, tons of discounts and amazing offers.
3. GoldBox: Amazon's section that hosts daily sales events.
4. Wayfair Daily: Offers attractive discounts on furniture, bedding, rugs, lighting, kitchenware and more.
5. 24in24: Sierra Trading Post's section for sporting goods, workout & yoga clothing, outerwear, hiking shoes and backpacks.
6. Old Navy: Known for affordable and stylish clothing and accessories.
7. HauteLook: Offers limited-time sale events with top brands in women's and men's fashion, jewelry and accessories, beauty products, kids' clothing and toys, and home decor.
8. Joss & Main: Offers sophisticated designs to create a home that's a reflection of you.
9. Ideel: Offers exciting brands and trends at great prices.
10. PLNDR: Offers the best in streetwear at up to 80% off.

These sites offer a variety of products and deals similar to Zulily. Happy shopping!

To open an account on Zulily.com, follow these steps:

1. Visit the Zulily website.
2. Locate the "Sign In" or "Join" button and click on it.
3. You'll be prompted to enter your email address and create a password.
4. Choose a strong password that is both secure and easy for you to remember.

Once these steps are completed, you'll have successfully created an account on Zulily.com. Happy shopping!

Zulily.com offers several methods for payment. One can choose Zulily Credit as the payment option during checkout. This involves entering the Zulily Credit card information, including the card number, expiration date, and security code. After reviewing the order details, one can click on the “Place Order” or “Submit Payment” button to complete the purchase.

In addition to online payment, there are options to pay by phone or mail. To pay by phone, one can call the customer service number on the back of the card. To pay by mail, a check or money order can be sent to the specified address.

For those who prefer online payment, logging into the account and selecting the Payments option allows one to view and make payments. One can choose to pay the current balance or another amount. The payment date can be selected, and the Bank’s Routing Number and Checking Number are required to process the payment.

Please note that all these methods require a valid Zulily Credit account. If one does not have a Zulily Credit account, it is recommended to create one to avail these payment options.

Zulily.com, an online retail platform, has ceased operations due to a challenging business environment. Prior to its closure, Zulily had a return policy that allowed customers to return items for a refund or exchange within 30 days of the delivery date. The items had to be new, unused, and in their original packaging to be eligible for a return. However, the customer was required to cover all shipping costs, including handling fees. As for the shipping policy, Zulily had a flat shipping and handling fee of $7.99 for one-item orders. The more items a customer bought, the more they saved on shipping. After making a single purchase and paying for shipping, customers got free shipping on any additional orders placed during the same day. If a purchase was made on a Friday, Zulily offered free shipping for the rest of the weekend after paying for shipping for one item. However, these policies are no longer applicable as the company has wound down its business. If there were any pending orders at the time of closure, the company planned to fulfill the majority of them. For orders that could not be fulfilled, Zulily endeavored to ensure those orders were cancelled and refunded. If a customer placed an order and did not receive it or a refund by January 22, 2024, they were advised to contact Omni Agent Solutions, the claims agent. The company planned to move through the liquidation process swiftly.

Zulily.com is an online retailer that offers daily sales on a wide range of products. The site is known for its limited-time deals of up to 75% off well-known brands. The low prices are achieved through a unique business model. Instead of maintaining a large inventory, Zulily waits until a sale ends to place one bulk order with the supplier. This approach, combined with bundling items from multiple orders for shipping, allows the company to keep costs low. However, this means that delivery times are typically longer than other retailers. In general, it takes 8 to 10 days after the sale ends for Zulily to receive the merchandise, and then it has to be shipped out to customers. The shipping cost for one-item orders is a flat rate of $7.99, but the more items added to the basket, the more the customer saves on shipping. If nine items or more are purchased, shipping is free. As of Dec. 22, 2023, Zulily.com has gone out of business. They are attempting to fulfill or refund all orders by Jan. 22, 2024. The assets of Zulily were acquired by Beyond Inc. for $4.5 million plus related costs. Beyond Inc. owns Overstock and Bed Bath & Beyond. The purchased assets include Zulily’s website and domain names, trademarks, a customer database, social media accounts, and website software.

Zulily is a unique online retailer that offers a wide range of products. The site's selection is constantly changing, with new items added daily. Zulily offers daily deals and flash sales on various brands and items, providing a diverse selection across multiple categories to their customers.

Products available on Zulily include clothing for men, women, and kids, along with shoes, accessories, home decor items, toys, beauty products, electronics, and more. The site also features top fashion brands like Ugg and Sorel, plus beauty products from the likes of Laura Geller and Charlotte Tilbury.

Zulily operates differently than other online retailers. Instead of having a set range of products that are always available, Zulily constantly offers new merchandise in its daily sales, which typically last for 72 hours. The purchasing process works a little differently as well. After a customer buys an item, Zulily waits until the sale ends to place one bulk order. The order is then shipped to the company’s warehouse, where they package it up to send to the customer. This distribution strategy means that packages won't arrive as quickly as they would with other retailers. In general, it takes 8 to 10 days after the sale ends for Zulily to receive the merchandise, and then it has to be shipped out to the customer.

Zulily also offers its mobile app, where customers can browse the daily sales, set up brand notifications, and more. The company got its start more than a decade ago and grew quickly with a unique e-commerce model that featured a limited number of daily deals. It was valued at more than $4 billion when it went public in 2013. Despite some struggles and changes in ownership, Zulily continues to be a popular shopping destination for many customers.

Zulily, an online retailer specializing in children's and women's apparel, was launched in 2010. The company went public in 2013 and was valued at approximately $9 billion at one point. However, it faced business challenges and eventually shut down in 2024. Therefore, Zulily was in operation for about 14 years before closing down.

Zulily Credit is a store credit card that can be used at Zulily.com and on the mobile app. It offers exclusive benefits to cardholders, such as 5% off every order, free shipping on orders over $50, and early access to sales. Registering for a Zulily credit card is a solution to save on purchases from the Zulily marketplace. It comes with a $0 annual fee and a $15 reward on sign up. Users can use Smart-Pay to pay with their Zulily credit card and enjoy multiple seasonal rewards and card discount offers. It's a way to make the most out of the Zulily shopping experience and take advantage of the benefits that come with having a Zulily Credit account.

Zulily's closure was a result of a challenging business environment and financial instability. The company, once a high-flying online retailer, lost its identity and struggled to maintain a competitive edge. Zulily had attracted millions of customers with an innovative e-commerce model aimed at moms. However, it was unable to sustain this success. The company was unprofitable in recent years under the ownership of QVC parent Qurate Retail Group, despite generating cash. The rapid deterioration under the ownership of Regent, a Los Angeles private equity firm that acquired Zulily, came as a shock to employees and vendors. Regent had planned to grow the retailer in new markets but instead put the company in liquidation. The closure of Zulily began long before Regent got involved. The company had too many customers and not enough product in its early days, which initially proved to be a lucrative e-commerce niche. However, Zulily struggled to compete with retail giants such as Amazon and Nordstrom. The closure led to the loss of jobs for more than 800 employees across three states and vendors around the country claimed they weren't getting paid. The company's liquidation followed several rounds of layoffs. Instead of declaring bankruptcy, Zulily used an alternative for winding down the business known as an Assignment for the Benefit of Creditors, or ABC. The company transferred all its assets and business in trust to Zulily ABC, LLC, to pay creditors out of proceeds from selling them. This decision was not easy nor was it entered into lightly. However, given the challenging business environment in which Zulily operated, and the corresponding financial instability, Zulily decided to take immediate and swift action.